Claiming Instructions

Specify your preferred mode of payment on your claim form. The Authority does NOT make payments in cash. Provide details for one of the following modes:
1.    Bank transfer - give account details e.g. name of bank, branch and account number.


If one of the following cases applies to you please attach the following details:
1.    Affidavit for change of name, if name on ID is different from that on any other identity document for the claimant or if the name of a company has changed.
2.    If claiming a banker’s cheque submit the original banker’s cheque.
3.    If claiming an insurance policy submit the original policy document/ affidavit for lost policy document.

Claiming by Original Owner

Where the owner is claiming, the following are the requirements:

1.    Completed form Original Owner(s) claim form ( Form 4A) duly commissioned
2.    Completed Indemnity agreement (Form 5) duly notarized
3.    An official letter from the holder confirming surrender of the assets to the Authority
4.     Certified copy of the claimant’s national identity card or passport. (Certified by a lawyer)
5.    Certified copy of claimant’s PIN certificate. (Certified by a lawyer)

6.    Provide Bank Statement of an active account (if more than one claimant provide statement of a joint bank account).

 

Claiming on Behalf (Beneficiary/Deceased cases)

Where the claimant is not the owner but has or asserts a legal right to an unclaimed asset, the claimant shall submit to the Authority the following:
1.    Completed beneficiary claim form ( Form 4B) duly commissioned
2.    Completed Indemnity agreement (Form 5) duly notarized
3.    An official letter from the holder confirming surrender of the assets to the Authority
4.    Certified copy of the claimant’s national identity card or passport.
5.    Certified copy of claimant’s PIN certificate.
6.    Certified certificate of death.
7.    Certificate of Confirmation of Grant/ Certificate of Summary Administration.

8.    Provide Bank Statement of an active account (if more than one claimant provide statement of a joint bank account).

 Claiming on Behalf (where owner is alive/agent for owner)
Where the claimant is not the owner but is claiming as an agent on behalf of a living owner, the following are the requirements:
1.    Completed agent for owner claim form ( Form 4D) duly commissioned
2.    Completed Indemnity agreement (Form 5) duly notarized
3.    An official letter from the holder confirming surrender of the assets to the Authority
4.    Certified copy of the claimant’s national identity card or passport.
5.    Certified copy of claimant’s PIN certificate.
6.    Registered  power of attorney.(Registered at the Ministry of Lands)

7.     Provide Bank Statement of an active account.


Claiming on Behalf of a minor
Where the claimant is claiming on behalf of a minor who is an original owner, the following are the requirements:
1.    Completed agent for owner claim form ( Form 4D) duly commissioned
2.    Completed Indemnity agreement (Form 5) duly notarized
3.    An official letter from the holder confirming surrender of the assets to the Authority
4.    Certified copy of the claimant’s national identity card or passport.
5.    Certified copy of claimant’s PIN certificate.
6.    Guardianship deed.

7.   Provide Bank Statement of an active account (if more than one claimant provide statement of a joint bank account).


Claiming on Behalf of a business entity
Where the claimant is claiming on behalf of a business entity, the following are the requirements:
1.    Completed business entity claim form ( Form 4C) duly commissioned
2.    Completed Indemnity agreement (Form 5) duly notarized
3.    An official letter from the holder confirming surrender of the assets to the Authority
4.    Completed form CR12 obtained from the Company Registrar indicating directors of a company.
5.    Certified copy of the directors’ national identity cards or passports.
6.    Certified copy of directors’ PIN certificates.
7.    Certificate of incorporation.

8.   Provide Bank Statement of an active account.

NOTE: If claiming an insurance policy provide an original policy document or an affidavit of loss.

Contact Us

Unclaimed Financial Assets Authority,
Pacis Centre, 2nd Floor, Slip Road, Off Waiyaki Way, Westlands, Nairobi.
P.O Box 28235-00200, Nairobi, Kenya.
Phone: 020 4023000, 020 4343440, 0706866984, 0736559152
Email: info@ufaa.go.ke

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